bd55's Privacy Policy

bd55 collects various types of information that are essential for providing and improving our services. We collect only the information necessary to operate those services.

1.1 Registration & Account Information

When creating an account, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (for identity verification)
• User's chosen password (stored in encrypted form)

1.2 Financial Transaction Information

Information required to process deposits and withdrawals is collected:

• bKash, Nagad, Rocket, or Upay number
• Transaction amount and time
• Transaction reference ID

1.3 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Cookie and session data

bd55 uses collected information for specific purposes. We do not use your information for any unlawful activity or for the commercial gain of third parties.

2.1 Service Delivery & Operations

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Managing the VIP program
• Providing customer service and live chat support

2.2 Security & Legal Compliance

• Preventing fraud and money laundering
• Blocking access by minors (21+ verification)
• Ensuring account security
• Meeting legal obligations

2.3 Service Improvement

• Analyzing and improving the user experience
• Introducing new games and features
• Resolving technical issues on the platform

Our technical security measures keep your information protected at all times. bd55 uses industry-standard security technology.

3.1 Encryption & Data Protection

• All data is transmitted via SSL/TLS encryption
• Passwords are stored using strong hashing algorithms
• Financial information is stored in a separate encrypted database
• Regular security tests and audits are conducted

3.2 Access Control

Only authorized personnel can access your information, and they are given limited access according to their job scope. All access is logged and reviewed regularly.

3.3 Response to a Data Breach

If your information is compromised for any reason, we will notify you immediately and take all necessary steps to limit the damage.

bd55 never sells your personal information to third parties. However, sharing information in a limited number of cases may be necessary to operate our services.

4.1 Payment Processors

The minimum information required to process transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment gateway. Each of these payment providers has its own privacy policy.

4.2 Legal Obligations

Information may be provided to comply with the law in cases of court orders, legal proceedings, or valid requests from government authorities. In such situations, we will keep you informed as much as possible, unless prohibited by law.

4.3 Technical Service Providers

Some technical partners may process limited data to operate the platform. They are bound by strict confidentiality agreements and may not use your information for their own purposes.

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are essential for the core functions of the website, such as keeping your login session active and security verification. They cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your language preferences and other personalized settings, making each visit easier for you.

5.3 Analytics Cookies

We collect anonymous statistics to understand how the platform performs. The data from these cookies does not personally identify you.

You can delete or disable cookies from your browser settings at any time, though this may affect some website functions.

bd55 retains your information only for as long as necessary. All account information is retained while the account is active.

6.1 Active Account

All information is retained while your account is active, as it is essential for providing our services.

6.2 After Account Closure

Even after your account is closed, information necessary to meet legal obligations and resolve disputes is retained for a specified period. Once that period has passed, the information is securely deleted.

6.3 Transaction Records

Records of financial transactions may be retained for the long term as required by law. This information is necessary for dispute resolution and financial accountability.

As a bd55 user, you have several rights over your own information, which we respect and uphold.

7.1 Right to Access Information

You may request to view the information stored in your account at any time. This can be done directly from your account profile or through customer service.

7.2 Right to Correct Information

If any information in your account is incorrect or outdated, you may request a correction. Once identity verification is complete, the correction will be made promptly.

7.3 Right to Delete Information

Where there are no legal obligations or minimum data retention requirements, you may request deletion of additional information after closing your account.

7.4 Right to File a Complaint

If you believe your privacy rights have been violated, you may contact our support team directly. We take every complaint seriously.

bd55 strictly follows a 21+ age policy. Only those aged 21 or above may open an account and play on our platform.

Age is verified at the time of registration and additional documents may be requested if needed. If evidence is found that a minor's information has been collected, that account is immediately closed and all collected information is deleted.

• Those under 21 years of age may not open an account
• Date of birth verification is mandatory at registration
• Additional verification applies to suspicious accounts

bd55 reserves the right to amend this Privacy Policy as needed. If significant changes are made, we will notify users via email or platform notifications.

Continued use of the platform after a policy change will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly.

Our servers and infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that all such transfers comply with security standards and your information remains protected at all times.

For international transfers, we use industry-standard agreements and protective measures that provide equal protection for your information regardless of the country.